Che M Wilcox

Software Engineer · Technical Writer

Offering over six years of professional experience developing commercial software applications, as well successfully leading development teams and organizing marketing efforts.

• Track record of successfully planning, designing, coding, testing, debugging, and
  implementing software in many different environments
• Enjoy rapid prototyping, conceptualizing new products, and drafting user interfaces
• Able to conduct intensive research and successfully apply results and findings
  to real world applications
• Flexible and agile – able to adapt quickly and be effective in new situations,
  comfortable using new technologies to find solutions and achieve goals
• Adept at building bridges between technical and non-technical groups

Technical Proficiencies

• C# .NET, C++, VB, VBA, Embedded C++, InstallShield, JavaScript, SourceSafe
• PHP, ASP, AJAX, DHTML, XML, CSS, SOAP, MySQL, SQL Server, IIS, Apache
• Dreamweaver, Flash, Photoshop, Pagemaker, MS Office, HTMLHelp
• Windows 98/NT/2K/XP, Pocket PC, RedHat Linux

Professional Experience

Wincor-Nixdorf, Austin, TX

March2005 - Present

Software Engineer
Developed web applications to manage internal processes such as QA, Sales and Products, tracking Issues in a searchable knowledgebase. Integrated credit card processing into Taco Bell POS systems, and helped connect other POS systems to ISCAN (the Wincor-Nixdorf self check out system for retail stores)

Lead Software Developer
Created the core application for a start up company that linked independent video stores across the country to a central dvd-by-mail website, allowing them to compete directly with Netflix and Blockbuster. The client-based inventory control software tied directly into the existing POS systems, alerting users when new online orders arrived. Also helped develop and maintain Intelliflix.com, and the template-driven sites used by the video store owners (24hourvideo.com)

Project Management
Lead several mission critical projects, guiding teams through each phase of the product development lifecycle. These included server side processing products, document management software, and web services. Involved in business development and communicated with high profile clients such as Macromedia. Assisted in customer support and supervised new product versions and upgrades.

Product Marketing
Responsible for developing technical manuals, reports, data sheets, graphics, reseller packages, web content, success stories and other marketing material. Member of the marketing & sales team, helping make key marketing strategy decisions such as defining objectives and allocating resources.

Research & Development
Recruited for an ATP sponsored NLP and voice recognition project to perform research and development as a computational linguist. Developed cutting-edge applications such as the Spoken Language User Interface toolkit and contributed to several patents and publications. Wrote and edited grant proposals, designed project specs and gave presentations in order to help secure phase II funding for the Army Knowledge Management Center project.

Software Development
Helped develop and commercialize the Xilinx Serial PROM Programmer, a hardware device used to write information to Xilinx parts. Added support for Motorola S-Record file format as well as corrected some *.mcs file operations, helped correct reset polarity bit problems, added support for several new device families, and upgraded the buffer viewing options. Also designed the RJ website and online ordering system.

Special Project Highlights

Intellibar Enterprise is a software application that runs on a workstation at each video store location and monitors all incoming Intelliflix orders. It automatically alerts dealers when new orders arrive, and allows them to view & acknowledge orders. The software integrates directly with the existing POS system, and automatically updates the Intelliflix server with information about the local video inventory. When dealers check an item out to the "Intelliflix Customer" in the POS, it is checked out on the backend, and a label is automatically printed out.

BCL WebContent is an extension for Macromedia Dreamweaver that allows users to import PDF files as HTML. I was responsible for developing this product, which was written in C++ and Javascript and used the DW C-Level SDK. Macromedia featured this product as one of their “top pick” extensions, and purchased a license to include it in their Development Resource Kit 5. WebContent is also featured in the book, Dreamweaver Bible by Joe Lowery.

PageView Server converts a specified set of documents to HTML, and then creates a dynamic web portal to allow users to access the files online.

goBCL.com is a free online document conversion service. Users upload documents to the server and goBCL converts them into either PDF or HTML and emails them back. I was the project manager overseeing the renovation and optimization of the site, which lead to a dramatic increase in traffic and indirectly boosted sales for the parent company.

Magellan converts any file into HTML while preserving the format, graphics, tables and text. I had the opportunity to prototype and implement a new set of features for the HTML output such as search, print, zoom, page jump, and thumbnail navigation. I also developed many components of the new UI such as FTP support, tabbed options, instant HTML update, and thumbnail preview during generation.

VoiceMP3 allows users to control music playback by speaking the titles of songs, and VoiceContact lets users dial numbers by speaking digits or by speaking someone’s a name. I helped develop and commercialize these two voice recognition products for PocketPC, contributing to grammar file creation, playlist support, custom error voices, tutorial mode, click-and-release recognition capability, and supporting UI skins. We used Embedded C++ and the IBM ViaVoice SDK to develop these products.

Education

Bachelor of Arts in English,
Minor in Linguistics & Computer Science
Texas A&M University - 2001

Key Words

software engineer, marketing, media, customer relations, multimedia, linguist, NLP, web design, editor, team player, work ethic, database, creative, troubleshoot, prototype, responsible, supervise, network, documentation, testing, SQL, technical writer